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Technical Sales Engineer - Datadog
Home > Careers > Open Positions > Technical Sales Engineer - Datadog
Location: Texas, Bay Area, or USA Remote
Type: Full Time
About Crest Data
Crest Data specializes in Data Analytics, Cybersecurity, DevOps, and AI/GenAI to help customers with software development, build integrations, and implement/manage solutions. Our team located across multiple geographies can help provide 24x7 services with the help of our SRE and Support team. As an official Datadog partner, we specialize in delivering Datadog Professional Services to accelerate the adoption, integration, and optimization of Datadog’s observability platform for our clients.
In this role, you will play a crucial part in the pre-sales process by engaging with prospects, demonstrating the value of Datadog solutions, and ensuring seamless onboarding and implementation for customers. You will work closely with sales, engineering, and customer success teams to drive business growth and maximize customer satisfaction.
Responsibilities
Act as the technical expert in Datadog’s observability and security platform, guiding customers through the pre-sales and implementation phases.
Conduct technical demonstrations, proofs-of-concept (POCs), and workshops to showcase the capabilities and business value of Datadog.
Collaborate with the sales team to develop tailored solutions based on customer needs and pain points.
Assist in scoping and defining Datadog Professional Services engagements, ensuring a smooth handoff to the delivery team.
Serve as a trusted advisor to customers, providing best practices for observability, performance monitoring, and cloud infrastructure optimization.
Partner with Datadog’s sales and technical teams to align on go-to-market strategies and drive service adoption.
Keep up to date with the latest trends in cloud, DevOps, security, and observability, bringing innovative insights to customers and internal teams.
Contribute to sales enablement materials, whitepapers, and case studies that highlight the impact of Datadog Professional Services.
Key Qualifications
4+ years of experience in a technical pre-sales, sales engineering, or solutions architect role within the cloud, observability, or DevOps space.
Built strong relationships with Datadog customers and with Datadog’s professional services team.
Strong hands-on experience with Datadog, cloud platforms (AWS, Azure, GCP), Kubernetes, and infrastructure as code (Terraform, Ansible, etc.).
Solid understanding of modern observability practices, including APM, log management, SIEM, and security monitoring.
Experience working with DevOps and SRE teams, understanding their challenges and workflows.
Excellent communication and presentation skills, with the ability to translate complex technical concepts into business value.
Strong problem-solving skills, with a customer-first mindset.
Ability to work independently and as part of a cross-functional team in a fast-paced, growth-oriented environment.
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).